Independent reliability intelligence

6,100+ monitoring & integration options for enterprises.

Status Is Down combines internet-wide signals, community reports, AI-assisted analysis, and human validation—then routes your team to the right monitoring, communication, or reliability-intelligence solution.

Facing an incident now?Compare the free outage alert and ECRS.

MCP for your AI workspace Now live

Your AI workspace.
Now outage-aware.

Bring SID’s read-only outage intelligence into your AI workflow. Check service status, explore recent report history and investigate disruptions—without switching away from the tools your team already uses.

  • Read-only intelligence
  • Workspace-scoped
  • Revoke access anytime

500 free credits each month · No card required for MCP Free.

Your tools. SID intelligence.

Meta Muse
ChatGPT
Claude
Cursor
Grok
Gemini
Manus
GitHub Copilot
Microsoft Copilot
Status Is DownSID MCP
Ask in your workflow

“Does Slack show a recent spike in reports?”

Client availability depends on plan, region and administrator settings. Logos identify AI workflows—not endorsements or certified connections.

Find your fit

What does your team need to do?

Start with the outcome. The selector will show the simplest suitable starting point without making you compare unrelated plans.

Experiencing an outage now? Choose a free outage alert, or sign-up for ECRS if your team needs managed customer communication.

Question 1

What do you need to do?

Choose the outcome closest to your current priority.

22,000+outage reports published
13,500+services monitored
2M+websites monitored
139countries covered

Why Status Is Down

Four signals, cross-checked, then validated by people.

The same independent monitoring method supports every business solution. Commercial relationships never change when or how an outage is recorded.

AI-assisted analysisReport volume, recency, and cross-signal patterns help prioritize investigation.
Community reportsReal-world reports and comments reveal what affected users are experiencing.
Internet-wide signalsExternal availability and public signals provide broader context.
Human validationThe monitoring team confirms the evidence before publication.

Monitoring & Alerts

Choose coverage by who and what you monitor.

Start with your own critical services, then scale into multi-client or enterprise monitoring without mixing monitoring plans with unrelated status-page or report pricing.

Business Monitor Catalog

One workspace with 6,100+ monitoring and integration options.

Search enterprise applications, cloud and tenant health, incident tools, collaboration workflows, network checks, databases, logs and private infrastructure. Clear labels distinguish what can be connected now, what can run through a customer-controlled probe, and what needs a reviewed setup request.

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Connect the enterprise tools your teams already use

Microsoft 365 logoMicrosoft 365
Microsoft Azure logoAzure
Slack logoSlack
Microsoft Teams logoTeams
ServiceNow logoServiceNow
PagerDuty logoPagerDuty
Zendesk logoZendesk
Freshservice logoFreshservice
Google Chat logoGoogle Chat
Discord logoDiscord
Free Monitoring

Cover the essentials

For one team starting with its most critical dependencies.

Free

Always free · no card

  • Up to five services
  • Searchable catalog with 6,100+ business options
  • Validated email alerts and public outage history
Start free monitoring
MSP Monitoring

Monitor client environments

For MSPs and agencies coordinating incidents across multiple clients.

US$299 US$199/month

Founding rate: US$199/month or US$1,990 for the first year; then US$299/month.

  • Multi-client dashboard
  • Client-ready incident briefs
  • Unlimited monitored services and websites
Start MSP monitoring
Enterprise MSP

Design coverage at fleet scale

For large MSP estates that need custom volume, integrations, or service levels.

Custom quote

Typically 100+ clients · speak to a sales rep for a quotation

  • Volume-based coverage
  • Priority validation queue
  • SLAs, API, and named contact options

Customer Status Pages

Give customers somewhere dependable to check.

Publish an availability page that remains reachable when your main website is slow or unavailable. Choose the hosted starting point or the branded option inside one clear product suite.

Free · SID-hostedDedicated page with SID monitoring, logo, and hosting. No card required.
White-label · US$19.99/monthYour logo, custom domain or /status path, and an ad-free page.
Create free status page

Pay securely first, then verify your domain. Cancel or downgrade anytime.

Self-Serve Ads

Be the alternative they're looking for.

Put your brand in front of people at the moment a service they rely on goes down. Run image or text ads across 13,700+ service pages and 2M+ website pages, reviewed by our team and clearly labelled “Ad”.

Start from US$100Prepaid Ads Credit through Stripe, with an invoice for every top-up. Unused credit stays in your account.
CPM or CPC, your bidPay per 1,000 viewable impressions or per click. Run site-wide or target specific categories.

Available to Status Is Down business accounts. Every ad is reviewed before it runs.

Reliability Intelligence

Use outage history to compare, procure, and brief.

One consolidated suite for one-off reports, recurring intelligence, and custom questions—without presenting the same US$1,500 report twice.

Sector Reliability Report

Answer one strategic question

For procurement reviews, leadership briefings, and sector comparisons.

US$1,500/report

Free executive summary · ask about report credit toward your first subscription quarter

  • 12-month reliability record
  • Incident frequency and duration
  • Detection-to-acknowledgement analysis
Custom Benchmarking

Scope a specific estate or peer set

For teams with a bespoke reliability question or board-ready deliverable.

Custom quote

Speak to a sales rep for a quotation

  • Defined service or vendor set
  • Sector-peer benchmarking
  • Custom analysis and deliverable

Evidence before claims

Our record is built from timestamps and visible signals.

We retain the existing proof section as supporting evidence after the product map, where it helps buyers validate a choice rather than delaying orientation.

Independent detection timeline

The monitoring record compares when SID validated an incident with when the provider acknowledged it publicly. Detailed examples can remain anonymized where confidentiality requires.

SID validated
Provider update
Recovery

Commercial independence

Outage reporting, rankings, and severity assessments use the same process for every service. Status Is Down sells monitoring, reports, intelligence, and response support—not influence over what it publishes.

  1. Signals are collected independently.
  2. The monitoring team validates the evidence.
  3. Commercial relationships are disclosed where relevant.
  4. Paid work never changes outage treatment.

Free Reliability Check

Start with one domain.

Use the existing no-cost check to review a website before choosing a longer-term monitoring, communication, or intelligence service.

Full reliability report

Send the report to your work email

Request the complete report for your domain.

Urgent Response

Separate the alert from the managed response.

A free outage alert tells your team when SID validates a problem. ECRS is a manually reviewed service for organizations seeking managed customer-communication support. They are different commitments.

Free Outage Alert

Notify the right person

Choose this when your team only needs an alert after SID validates an outage affecting your service.

Free

  • Low-commitment starting point
  • No managed customer messaging
  • Independent outage treatment remains unchanged
Emergency Customer Response Service

Apply for managed communication support

ECRS is reviewed manually to determine fit, coverage, approval paths, and operating scope. Pricing is discussed privately after qualification.

Contact us

  • No public pricing or self-serve checkout
  • Authorized incident contact required
  • Application does not guarantee acceptance
Sign-up for ECRS Ask about ECRS through the business enquiry form

Independence safeguard: ECRS helps an organization communicate with its own customers. It never changes what SID records, publishes, or concludes about an outage.

ECRS application

Tell us whether your response needs are a fit.

The five eligibility questions help the response team understand the service, urgency, customer scale, requested support, and approval coverage before discussing commercial terms.

Before you apply: ECRS pricing is not published. Applications are reviewed manually and do not guarantee acceptance or coverage. SID’s independent outage reporting remains separate from every commercial engagement.

Optional. Include a country code if provided.

2. What best describes your current situation? *
3. Approximately how many customers could be affected during a major outage? *
4. Which customer-communication support would you need from ECRS? *

Select all that apply.

5. Can your organization designate an authorized incident contact who can approve customer-facing updates? *

Compare starting points

Confirm the fit without comparing unrelated plans.

NeedBest starting pointPrice modelBest forNext step
One website assessmentFree Reliability CheckFreeWebsite owners and operationsCheck a domain
Ongoing internal monitoringTeam MonitoringUS$49/monthOne IT or support teamView plan
Multi-client monitoringMSP MonitoringUS$199/monthMSPs and agenciesView plan
Customer-facing outage pageStatus PagesFree or US$19.99/monthWebsite ownersCompare options
One-off sector analysisSector Reliability ReportUS$1,500/reportProcurement and leadershipView reports
Ongoing vendor-risk analysisIntelligence SubscriptionUS$599/month or US$5,990/yearRisk teams and analystsView subscription
Managed incident communicationECRSContact usQualified customer-facing teamsSign-up for ECRS

General business enquiry

Not applying for ECRS?

Request a free outage alert, report summary, MSP consultation, custom benchmark, or help choosing a product. ECRS applications use the dedicated form above.

Prefer a guided conversation? Complete this business enquiry form and our team will follow up.

Frequently asked questions

Before your team chooses a path.

Does paying Status Is Down change how an outage is reported?

No. Monitoring, validation, severity treatment, and publication remain independent of commercial relationships. Paid products provide monitoring, intelligence, status-page, or response support—not editorial influence.

Is the free outage alert the same as ECRS?

No. The free alert notifies a designated contact after SID validates an outage. ECRS is a manually reviewed service for managed customer-communication support and requires a separate application.

Why is ECRS pricing not displayed?

ECRS is scoped after a human fit review because service coverage, customer scale, communication channels, approval paths, and required availability can differ materially. Qualified applicants receive commercial terms privately.

Can we start without a paid plan?

Yes. Businesses can run a free reliability check, monitor up to five services on the free monitoring tier, or create a free SID-hosted status page.

What does the 6,100+ Business Monitor Catalog include?

It brings 6,100+ monitoring and integration options into one searchable workspace. Clear setup labels guide teams to direct connections, customer-controlled probes, or reviewed setup requests. Request-only entries require technical review and do not imply a preconnected integration. This business catalog is separate from SID’s broader public directory of 13,500+ monitored services.

Which integrations can we connect now?

Direct setup includes Microsoft 365 tenant health, Microsoft Azure Resource Health, ServiceNow, Zendesk, Freshservice, PagerDuty, signed HTTPS webhooks, Telegram and compatible custom health APIs. Slack, Microsoft Teams, Discord and Google Chat remain available as collaboration alert destinations. Every credentialed connection is tested before encrypted storage.

Which option is intended for MSPs?

MSP Monitoring serves multi-client environments at the published founding rate. Enterprise MSP is the contact-based path for larger fleets, custom integrations, or service-level requirements.