Cover the essentials
For one team starting with its most critical dependencies.
Free
Always free · no card
- Up to five services
- Searchable catalog with 6,100+ business options
- Validated email alerts and public outage history
Independent reliability intelligence
Status Is Down combines internet-wide signals, community reports, AI-assisted analysis, and human validation—then routes your team to the right monitoring, communication, or reliability-intelligence solution.
Facing an incident now?Compare the free outage alert and ECRS.
MCP for your AI workspace Now live
Bring SID’s read-only outage intelligence into your AI workflow. Check service status, explore recent report history and investigate disruptions—without switching away from the tools your team already uses.
500 free credits each month · No card required for MCP Free.
Your tools. SID intelligence.
SID MCP“Does Slack show a recent spike in reports?”
Find your fit
Start with the outcome. The selector will show the simplest suitable starting point without making you compare unrelated plans.
Experiencing an outage now? Choose a free outage alert, or sign-up for ECRS if your team needs managed customer communication.
Question 1
Choose the outcome closest to your current priority.
Why Status Is Down
The same independent monitoring method supports every business solution. Commercial relationships never change when or how an outage is recorded.
Monitoring & Alerts
Start with your own critical services, then scale into multi-client or enterprise monitoring without mixing monitoring plans with unrelated status-page or report pricing.
Business Monitor Catalog
Search enterprise applications, cloud and tenant health, incident tools, collaboration workflows, network checks, databases, logs and private infrastructure. Clear labels distinguish what can be connected now, what can run through a customer-controlled probe, and what needs a reviewed setup request.
Connect the enterprise tools your teams already use
For one team starting with its most critical dependencies.
Free
Always free · no card
For an IT, support, or operations team with a broader dependency list.
US$79 US$49/month
Founding rate: US$49/month or US$490 for the first year; then US$79/month until canceled.
For MSPs and agencies coordinating incidents across multiple clients.
US$299 US$199/month
Founding rate: US$199/month or US$1,990 for the first year; then US$299/month.
For large MSP estates that need custom volume, integrations, or service levels.
Custom quote
Typically 100+ clients · speak to a sales rep for a quotation
Customer Status Pages
Publish an availability page that remains reachable when your main website is slow or unavailable. Choose the hosted starting point or the branded option inside one clear product suite.
Pay securely first, then verify your domain. Cancel or downgrade anytime.
Self-Serve Ads
Put your brand in front of people at the moment a service they rely on goes down. Run image or text ads across 13,700+ service pages and 2M+ website pages, reviewed by our team and clearly labelled “Ad”.
Available to Status Is Down business accounts. Every ad is reviewed before it runs.
Reliability Intelligence
One consolidated suite for one-off reports, recurring intelligence, and custom questions—without presenting the same US$1,500 report twice.
For procurement reviews, leadership briefings, and sector comparisons.
US$1,500/report
Free executive summary · ask about report credit toward your first subscription quarter
For vendor-risk teams and analysts needing recurring benchmarks.
US$799 US$599/month
Founding rate: US$599/month or US$5,990 for the first year; then US$799/month.
For teams with a bespoke reliability question or board-ready deliverable.
Custom quote
Speak to a sales rep for a quotation
Evidence before claims
We retain the existing proof section as supporting evidence after the product map, where it helps buyers validate a choice rather than delaying orientation.
The monitoring record compares when SID validated an incident with when the provider acknowledged it publicly. Detailed examples can remain anonymized where confidentiality requires.
Outage reporting, rankings, and severity assessments use the same process for every service. Status Is Down sells monitoring, reports, intelligence, and response support—not influence over what it publishes.
Free Reliability Check
Use the existing no-cost check to review a website before choosing a longer-term monitoring, communication, or intelligence service.
Urgent Response
A free outage alert tells your team when SID validates a problem. ECRS is a manually reviewed service for organizations seeking managed customer-communication support. They are different commitments.
Independence safeguard: ECRS helps an organization communicate with its own customers. It never changes what SID records, publishes, or concludes about an outage.
ECRS application
The five eligibility questions help the response team understand the service, urgency, customer scale, requested support, and approval coverage before discussing commercial terms.
Before you apply: ECRS pricing is not published. Applications are reviewed manually and do not guarantee acceptance or coverage. SID’s independent outage reporting remains separate from every commercial engagement.
Compare starting points
| Need | Best starting point | Price model | Best for | Next step |
|---|---|---|---|---|
| One website assessment | Free Reliability Check | Free | Website owners and operations | Check a domain |
| Ongoing internal monitoring | Team Monitoring | US$49/month | One IT or support team | View plan |
| Multi-client monitoring | MSP Monitoring | US$199/month | MSPs and agencies | View plan |
| Customer-facing outage page | Status Pages | Free or US$19.99/month | Website owners | Compare options |
| One-off sector analysis | Sector Reliability Report | US$1,500/report | Procurement and leadership | View reports |
| Ongoing vendor-risk analysis | Intelligence Subscription | US$599/month or US$5,990/year | Risk teams and analysts | View subscription |
| Managed incident communication | ECRS | Contact us | Qualified customer-facing teams | Sign-up for ECRS |
General business enquiry
Request a free outage alert, report summary, MSP consultation, custom benchmark, or help choosing a product. ECRS applications use the dedicated form above.
Prefer a guided conversation? Complete this business enquiry form and our team will follow up.
Frequently asked questions
No. Monitoring, validation, severity treatment, and publication remain independent of commercial relationships. Paid products provide monitoring, intelligence, status-page, or response support—not editorial influence.
No. The free alert notifies a designated contact after SID validates an outage. ECRS is a manually reviewed service for managed customer-communication support and requires a separate application.
ECRS is scoped after a human fit review because service coverage, customer scale, communication channels, approval paths, and required availability can differ materially. Qualified applicants receive commercial terms privately.
Yes. Businesses can run a free reliability check, monitor up to five services on the free monitoring tier, or create a free SID-hosted status page.
It brings 6,100+ monitoring and integration options into one searchable workspace. Clear setup labels guide teams to direct connections, customer-controlled probes, or reviewed setup requests. Request-only entries require technical review and do not imply a preconnected integration. This business catalog is separate from SID’s broader public directory of 13,500+ monitored services.
Direct setup includes Microsoft 365 tenant health, Microsoft Azure Resource Health, ServiceNow, Zendesk, Freshservice, PagerDuty, signed HTTPS webhooks, Telegram and compatible custom health APIs. Slack, Microsoft Teams, Discord and Google Chat remain available as collaboration alert destinations. Every credentialed connection is tested before encrypted storage.
MSP Monitoring serves multi-client environments at the published founding rate. Enterprise MSP is the contact-based path for larger fleets, custom integrations, or service-level requirements.