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The mascot of Status Is Down

Meet Sid

Sid is the friendly face of Status Is Down. When the internet wobbles, Sid feels it first, so you can quickly find out whether it's just you.

The little red lookout of Packet City. Tap a mood to see how Sid shows what the internet is doing.

Sid, all good: three red arcs, waving

Character profile

All about Sid

Personality

Curious, quick, a little dramatic and big-hearted. Sid notices everything first, worries out loud in little chirps, and is brave when it counts.

Superpower

Sid can sense when the internet wobbles. His three arcs are Packet City's weather report: three red arcs mean all good, two mean slow, one means partly broken, and all grey means down.

Quirks

He checks his phone and asks, “Is it just me?” When things go really wrong, he melts into a puddle, then pulls himself together into Serious mode. When it's fixed, he bounces back with sparkles: “BACK UP!”

Likes

  • Three red arcs
  • A glowing town
  • Knowing whether it's just him

Dislikes

  • Flickers
  • Pictures that won't load
  • The dark

Special move

Drip Bomb. His orb grows super-sized and sends out sonar rings. He saves it for action scenes and games.

Things Sid says

  • “Is it just me?”
  • “Three arcs. All good!”
  • “Okay. Serious mode.”
  • “BACK UP!”

Sid doesn't talk. He chirps, and the captions translate.

Sid's promise

Sid never laughs at a service that's down. The people fixing it are having a bad day too, so Sid's stance is always “we're in this together.”

The series

Watch Sid & Siu

Sid & Siu · Premieres Mon 23 Nov 2026 at 2 PM ET

Episode 1: Welcome to Packet City

Morning in Packet City: Sid checks his three arcs, Siu tightens one last bolt… and then a sign starts to flicker.

A short AI-animated series set in Packet City, a toy-like town of server racks and glowing data roads. Week 1 airs Mon 23 – Sun 29 Nov. Follow along on the channels listed below.

Where to find Sid

Find Sid everywhere

Updated 14 Nov 2026. We add new places here as they go live.

  • 23 NovSid & Siu, Episode 1 premieres at 2 PM ET.
  • 14 NovAll 24 Sid & Siu stickers are now on Telegram and GIPHY.
  • 13 NovDaily puzzles arrive on statusisdown.com/play and statusisup.com/play.

Watch

  • FacebookSid & Siu premieres Mon 23 Nov, 2 PM ETPremieres 23 Nov
  • TikTokSid & Siu premieres Mon 23 Nov, 2 PM ETPremieres 23 Nov
  • XSid & Siu premieres Mon 23 Nov, 2:35 PM ETPremieres 23 Nov
  • YouTubeComing soonComing soon
  • Sid's first short“Before you restart everything… ask Sid.” Also on Facebook and XLive

Stickers

  • TelegramAll 24 animated stickersLive
  • GIPHYAll 24 stickers on our official channelLive
  • Download (emoji + high-res)For Slack, Microsoft Teams and DiscordLive
  • WhatsAppComing soon in the Status Is Down appComing soon
  • Instagram Stories and MessengerComing laterComing soon

Apps and games

Sid's guides on statusisdown.com

Follow

The cast

Friends in Packet City

Siu, the green builder of packet city

Sid's teammate

Meet Siu

Siu is the friendly face of Status Is UP. He helps websites get faster, sturdier and ready to recover, one bolt at a time.

Steady, inventive, cheerful and quietly proud. Siu is a problem-solver who loves a good tool.

They greet each other with a hand-bump. Best team in town.

Sid

You're on Sid's page. The little red lookout of Packet City.

Siu

The green builder of Packet City. Say hi

New faces

New faces may move into Packet City as the series goes on. Watch the series to meet them first.

Quiz

Are you more Sid or Siu?

  1. 1. Your favourite app freezes. What's your first move?
  2. 2. At a party, you're the one who…
  3. 3. Pick a tool.
  4. 4. Pick a motto.
  5. 5. When something goes wrong, you…

Fans

Sid & Siu Fan Club

Say hi to other fans, share your favourite sticker or tell us what Sid and Siu should get up to next.

Be kind. Please don't report real outages here (use the service pages for that), share personal details or post ads. Posts are checked for spam and may be removed. Your nickname, place and message are public.

Got a Status Is Down account? Your personal dashboard has Sid's daily check-in and your community rank.

Latest from fans

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